Which of the following is a common reason for claim denials?

A common reason for claim denials is incomplete information. When claims are submitted without all the necessary details—such as patient demographics, insurance information, service codes, or supporting documentation—payers may reject the claim due to insufficient data to process it. Complete and accurate information is crucial for the claims submission process, as it ensures that all aspects of the patient's encounter and services rendered are adequately captured to facilitate reimbursement.

While excessive documentation can lead to confusion or frustration for payers, and timely submissions are critical for avoiding issues with the claim timeline, they are not as frequently cited as reasons for denial when compared to incomplete information. Proper coding is essential for successful claims processing, but if the foundational data required for the claim is lacking, it can lead to denial regardless of coding accuracy. Hence, the emphasis on completeness highlights its central role in the revenue cycle management process.