Which department is responsible for resolving failed edits related to national coverage decisions and local coverage determinations in observation accounts?

The Health Information Management department plays a crucial role in ensuring that documentation and coding meet the standards set by national coverage decisions (NCDs) and local coverage determinations (LCDs). When there are failed edits related to these determinations, it typically means that there is a discrepancy between the clinical documentation and the coding applied to the services rendered in observation accounts.

Health Information Management professionals are trained in the details of coding regulations and the specific requirements associated with NCDs and LCDs. They review clinical documentation to ensure that it supports the codes billed, thus addressing any failures in the edit process. Their expertise allows them to correct coding errors that may arise from improper coding practices or inadequate documentation, which directly impacts reimbursement and compliance.

In contrast, other departments like Patient Registration, Clinical Coding, and Billing and Collections have distinct functions within the revenue cycle. While they may interact with coding and billing processes, they are not primarily tasked with the resolution of failed edits regarding NCDs and LCDs. Patient Registration focuses on collecting patient information, Clinical Coding emphasizes accurate coding of diagnoses and procedures based on medical records, and Billing and Collections handle the invoicing and payment collection processes. Thus, it is the Health Information Management department that is specifically equipped to resolve issues stemming